Privacy policy.

1. Introduction XIX Insurance Group Services ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share customer data when you interact with our website (www.xixinsurancegroupservices.com), services, and communications.2. Information We Collect We may collect the following types of personal information:Contact Information – Name, phone number, email address, mailing address,Payment Information – Credit card or banking details for transaction processing,Insurance-Related Information – Information necessary for insurance quoting and service delivery,Communication Preferences – Details on how you prefer to be contacted,Other Information – Any additional data provided by customers in forms, contracts, or communications3. How We Collect Information.We collect personal information through:Website forms and inquiries,Phone calls and customer service interactions,Contracts and agreements for insurance services,In-person meetings or other direct communications4. How We Use Your Information.We use collected information for the following purposes: Insurance Quoting & Services – Providing accurate insurance quotes and services.Transaction Processing – Processing payments and service-related transactions.Appointment Scheduling – Coordinating meetings, consultations, and service calls,Customer Support – Assisting with inquiries, account management, and claims processing,Legal and Compliance Requirements – Complying with applicable laws and regulations,5. Information Sharing & Third Parties.We do not sell or share customer data for marketing purposes. We may share data with third parties only when necessary for essential business operations, including: CRM Providers – To manage customer relationships and service history,Payment Processors – To securely handle transactions.All sharing of data excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.6. SMS & Email Communications. We do not use SMS for marketing purposes. However, we may send SMS or emails for: Insurance quotes and follow-ups,Service-related updates and notifications,Appointment confirmations,7. Opt-Out & Communication Preferences.Customers can opt out of communications by: Replying STOP to SMS messages,Clicking the unsubscribe link in emails,Contacting our support team via phone or email 8. How to Update or Inquire About Your Information. Customers can request changes or ask about our privacy practices by: Phone: 510833772 ; 510833774,Email: johanna@xixinsurancegroupservices.com.Contact Form: Available on our website 9.Policy Updates we may update this policy from time to time. Any changes will be posted on this page with an updated effective date10. Commitment to not transfer consumer data to external organizations, except for essential business operations. measures to prevent unauthorized sharing of user data:Data encryption Access controls
Regular audits for data protection.